Using the website.
We aim for readable text, useful headings, descriptive controls and keyboard access. If a page, form or interaction gets in your way, tell us so we can investigate.
This statement is not a claim of complete conformance with an accessibility standard. The website and platform are evolving, and there may be barriers we have not yet identified.
Help us understand the barrier.
Send the page address, what you wanted to do and what prevented it. If useful, include your browser, device and assistive technology. You do not need to disclose a medical condition.
If the contact form itself is difficult to use, email us directly. Tell us what format or kind of help would make the information easier to access.
Access at a real-world session.
Venue access and activity requirements vary by host and location. Check the session details and ask the host about the route, surfaces, facilities, pace or adjustments you need before travelling.
A session appearing on Yunrali does not guarantee that a venue or activity will meet every access need. Hosts should give accurate access information and be clear when they cannot provide an adjustment.